Digital Communications For Charities, Non-Profits And Membership Organisations
The digital landscape is always shifting. With new platforms, changing algorithms and growing expectations around what “good” communication looks like, staying visible online isn’t easy.
Whether you have a whole team, or you’re juggling digital alongside everything else, it can often feel like you’re stuck in catch-up mode.
At Pooka, we believe digital communications should work for you, not the other way around.
Our Partnership Lead Sian Jamieson, is a digital communications specialist and is here to help you cut through the noise, make sense of what’s out there, and bring everything—your website, your socials, your tone—into alignment. The result? Clear, confident communications that feel human and make a difference.
Whether you want a full refresh or just a few focused changes, we’ll meet you where you are and work with what you’ve got. No jargon. No judgment. Just honest advice and practical support.
Who We Work With
At Pooka & Co, we partner with people who are working to make the world a better place. From driven individuals, charities and membership organisations, through to public sector bodies, and private enterprises.
Our clients are driven by purpose. They value long term partners who care about people, planet, and doing things well. If you’re looking for a collaborative digital team that understands your world and speaks your language, let’s talk.
The Pooka Digital Launchpad:
To gain a clear and unique perspective on your current digital output, we recommend booking the Pooka Digital Launchpad.
In this high value, high impact service, we’ll look at your website, socials and search results, just like your audience would. No logins needed, no tech overwhelm. Just honest, expert insight into what’s working, what’s not, and where small changes can have a big impact:
- An expert snapshot digital marketing audit, performed from the perspective of your supporters.
- A clear, waffle-free report with insight and recommendations you can act on straight away.
- A friendly 1:1 session to discuss our findings, answer questions, and discuss ideas.
So if you’re feeling a bit stuck, want clarity, and value a fresh perspective on your charity’s digital marketing, SEO and social media output, the Pooka Digital Launchpad is for you.
The standard Pooka Digital Launchpad rate is £320 + VAT, though this can be modified if you’d like us to look at specific areas. Please get in touch today to learn more.
“Pooka always provide an imaginative web design service in a very client friendly and responsive manner, delivering excellent products on time and on budget.”
The Pooka Digital Pathfinder:
You understand your organisation, you’re working on SEO and you’re publishing to social, but you’re just not reaching your audience. Let’s turn that around.
It’s not just about tools or trends—it’s about meaningful engagement, clear goals, and making sure your digital presence supports the impact you’re here to make.
The Pooka Digital Pathfinder is a fully comprehensive service, tailorable to get you where you want to go.
The Discovery Phase
Led in person by Sian Jamieson, our Partnership Lead, this session will enable you to step back, reflect, and re imagine your digital approach with fresh eyes. We’ll listen, ask questions, and work with you to understand your organisation, your audiences, and your goals.
The best place to start is with a conversation. Our Discovery Phase begins with an Inception Session, and is your chance to bring everything to the table, with someone who gets it. Challenges, ideas, frustrations, ambitions, we want to hear and discuss it all.
- An in-person session, at a location that works for you, designed to explore your digital communications approach, the people you want to reach, and what really matters to your team.
- A full digital audit—covering your website, social media, audience insights, and platform performance.
- Observations, Insights and Recommendations—so you know where you stand and where to go next.
The Development Phase
- A bespoke strategy, covering your goals, platforms, tone of voice, key messaging, visual identity, and content approach.
- Support with content creation—we’ll work with you to shape examples that reflect your new strategy.
- Personalised training—delivered in sessions that match your needs, backed by how-to videos and ongoing advice.
Launch Phase, And Beyond…
- A clear route map—to help roll out your new strategy across platforms, with confidence.
- Ongoing support options—to ensure you stay on track, and feel supported as you move forwards with your strategy.
Each phase of our Digital Pathfinder Service is typically priced at £720+VAT, though we are happy to discuss and modify any element, to provide your organisation the Digital Communications support that you need. Please get in touch today for an obligation free discussion.
Get In Touch
We’d love to hear what you’re up to. Please get in touch using hello@pooka.co or through the form linked below. Don’t be shy!