Who we are
We are Pooka & Co Ltd. We are limited company, registered in Scotland, providing web design, development, hosting and related services. Our company registration number is SC589457. Our registered office is Studio 28, 196 Rose Street, Edinburgh, Scotland, EH2 4AT.
Our Data Controller registration number, issued by the Information Controller’s Office, is ZA326623.
Pooka & Co and Personal Data
Personal data is any data which may identify you, or be identified as relating to you. For example, your name, address, phone number and email address.
We will only collect personal data that we need to allow us to conduct our business, maintain our own records and accounts, and to deliver the projects and services that our clients and partners have commissioned or contracted us to deliver.
You may provide personal data to us when you submit a contact form on our website, when you contact us by phone or email, or when you commission us to deliver a project or deliver you. Personal data may include include names, postal or email addresses, phone numbers, photographs, project documentation, usernames, passwords, databases, financial information (i.e. bank account details for billing or integration of third party payment services), or other potentially sensitive information.
In addition, we may record information about your visit to our website, such as pages viewed, length of visit and any search terms you use, in order to improve our website and offer a better user experience.
How we use Personal Data
We will only use your personal data on relevant lawful grounds, as permitted by the EU General Data Protection Regulations (GDPR 2018) and the UK Data Protection Act (1998) and Privacy of Electronic Communication Regulations.
Personal data provided to us will be used for the purposes of carrying out our core business, and keeping our clients up to date with important information related to the services we provide for them.
In addition, we are required by law to keep accurate and up to date accounts of our business transactions. When you work with us, you may be added to our accounting system.
We occasionally run marketing campaigns, but we will always ask for your consent before sending you any marketing material.
If you are contracted or employed to work with us, we will ask you for personal data, perhaps including ‘sensitive personal data’. Such data may include contact information, health information or information relating to criminal convictions. We have responsibilities which arise from our contract of employment with staff members, outlining data relating to payroll, bank details, addresses, sickness and absence. We also have statutory responsibilities imposed upon us by law relating to tax, national insurance, work permits and equal opportunities monitoring.
Disclosure of Personal Data
In order to carry out the running of our business day to day and fulfill the requirements of the projects we work on, we sometimes need to disclose your data to other bodies or third party suppliers.
These other bodies may include sub-contractors, partners, online service/systems suppliers, etc. A list of Pooka & Co’s partners and suppliers can be found here.
Pooka & Co Ltd assess the Data Protection practices of our suppliers to the best of our abilities to ensure they are GDPR compliant and, wherever possible, Pooka & Co Ltd will put Non-Disclosure Agreements (NDAs) in place with our suppliers where it is necessary to share personal client or user data with them in the process of delivering our services. Likewise, Pooka & Co Ltd are happy to enter into Non-Disclosure Agreements with our clients to commit to the secure processing and storage of client data.
Your Rights under GDPR
Under the GDPR, where we are using your data under consent, you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for marketing purposes.
If you would like us to provide details of the information we hold for you, you can make a Subject Access Request by contacting us. There is no charge for making this request, although you will be asked to verify your identity. We will respond within 30 days of receiving your request and verifying your identity.
Please contact us in the first instance if you feel unhappy regarding any issues around the use of your personal data.
You can contact us at any time using the details below:
Email us: support@pooka.co
Call us: 0131 208 2228
Write to us:
Pooka & Co
Studio 28
196 Rose Street
Edinburgh
Scotland
EH2 4AT